Processing time is 7-10 days for non-custom items, 7-14 for custom items & approx. 3.5 weeks for nameplates. PLEASE KEEP POSTAL DELAYS IN MIND WHEN ORDERING IF THERE'S A DEADLINE FOR YOUR ITEM(S). USPS delays are out of our control. Thanks for your patience during this time.

No refunds or exchanges unless there is an error on our part. We are not responsible for packages misplaced by USPS, please contact them for assistance.